User-Guides 

To view and download user guides you must be logged into your browser with your maine.edu email.

General Guides

Accessing the AiM Work Desk via UMS Quicklinks 2024.pdf
How to Submit a Facilities Management Request 2024.pdf

Work Order Management


Printing Emailed Work Orders in AiM 2024.pdf
How to Add Notes to Work Orders & WO Phases 2024.pdf
How to Assign a Technician to a Work Order Phase 2024.pdf
Create A Work Order Query in AiM 2024.pdf
How to Create A Work Order in AiM 2024.pdf

Entering & Editing Timecards


How to Enter Time from the Work Order Phase 2024.pdf
How to Enter Many Timecards Using Rapid Timecard Entry 2024.pdf
How to Edit or Delete Unposted Timecards 2024.pdf
How to Perform a Timecard Adjustment 2024.pdf

UM-FM Dashboard Guide

UM-FM Dashboards Guide - Shops 2024.pdf


UMS - FM Expanded Admin Guides

How to Reactivate an Account in AiM for External Charge Distribution Errors 2024.pdf